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From the delivery to the training of your collaborators, FACEM provides comprehensive support. We are present for every key stage so that you get the most out of your machine.


Thanks to our collaboration with delivery companies, we are able to offer our services anywhere worldwide. We guarantee a careful transport and delivery.


We install our systems in your workspace and we collaborate with your team until the production is ready to run. 


We offer full training of your team members in order to assure complete knowledge of the systems installed.



Facem provides technical maintenance for all our products. We offer different support possibilities depending on your needs:

  • Phone assistance available 7 days a week
  • Preventive and corrective visits
  • Maintenance contracts
  • On-site intervention on your premises within 48 or 72 hours
  • Replacement of defective parts and dispatch within one day for parts in stock

We have a guarantee in place for all our machines up until 1 year for both machine and labor, excluding wear parts.

Spare parts

We are able to supply all types of parts for automatic friction feeders, conveyors and folder sealers. For example, we can provide the following parts: conveyor belts, roller for conveyors, chain, rail, bridge, pinions etc.

FACEM supplies spare parts for STREAMFEEDER machines and for SOFRAPLI ACSON machines, including:

  • Folder SOFRAPLI ACSON 35SE 385AB serie, 505 serie etc.
  • Folder Sealer SOFRAPLI ACSON F9, F90, F12, F120, F3000, CR25, CR30, C95, C9500 etc.)



For many businesses, acquiring or replacing a machine is an important investment. However, another option is possible: the retrofit. The retrofit process is the action of replacing, adding or upgrading parts of pre-existing equipment to meet with modern needs & expectations. Whether partial or complete, with this process you can:

  • Moderdernise your machine for resale
  • Upgrade it to meet safety standards
  • Being able to use modern components
  • Increase the performance and efficiency of your machine

This process can also be very interesting to anticipate a malfunction or in case of a breakdown.

Facem offers its retrofit expertise to support you towards the best possible solution for your equipment.


FACEM offers its standard machines for hire.
Depending on your needs, the machines can be rented weekly or monthly. This solution is perfectly suited to companies with occasional extra work over a short period of the year.

We offer conveyor rental (including belt conveyor rental), machine rental for enveloping, feeder rental, conveyor belt rental, as well as overall rental to carry out specific operations of marking.

Contact us for any study and request information on our rates.

Work on demand

For small quantities of products, we offer to provide services in our premises, on request. FACEM offers our standard machines for this type of service. We can therefore offer the following services on request:

  • Custom labeling,
  • Custom adhesive removal,
  • Custom packaging,
  • Custom marketing information filing,
  • Other type of work way.

Do not hesitate to contact us for any study and price request.